Happy Healthy Education CIC

Happy Healthy Education Community Interest Company (CIC)

Registered address: International House, 12 Constance Street, London E16 2DQ

This Community Interest Company is registered in Cornwall, England

Registered number 11352255


Terms and conditions for ticket booking


The price of any of our Events are available via Eventbrite. Prices listed are inclusive of VAT (if VAT is applicable) at the prevailing rate unless otherwise stated.

Prices are liable to change at any time, but changes will not affect bookings in respect of which we have already sent you a Booking Confirmation, except in cases of obvious error.

You may pay for your booking online via Eventbrite. Terms and conditions of payment can be read here.


We reserve the right, from time to time, to run special promotional offers on events. Special Offers may include, but are not limited to, price promotions. In the event of a Special Offer, additional terms and conditions may apply which will be made available at the time of booking.


After making a booking you will receive an e-mail from us acknowledging that we have received your booking request. Please note, your booking is not confirmed until full payment has been received.

The contract between us (‘Contract’) will only be formed when we send you the Booking Confirmation and receive full payment. Should there be a limited number of places at each Event these will be allocated in order of receipt of bookings.


You will receive joining instructions confirming timings and workshops within two weeks of the event date. You will need to register for the workshops you wish to attend so that places can be allocated prior to the event. If you have not received this email one week prior to the event please contact us. Prior to contacting us, please ensure you have checked your email inbox as well as your spam and junk mail, just in case the joining instructions have been sent to these inboxes by your email client.


Cancellations received in writing more than one month but less than 30 days before the Event, will be subject to a 50% administration fee. No refunds will be made for cancellations less than 30 days prior to event or for non-attendance. If cancellation by the delegate is prior to 30 days before the event – the delegate shall be entitled to a refund of fees paid less 10% administration fee. Substitutions received in writing can be made at any time provided that the substitute attendee meets any applicable eligibility criteria for the relevant Event.

Refunds for additional options such as dinners and workshop places when cancelled by the attendee, will be made on a case by case basis.

We reserve the right at any time and without prior warning to change the venue of the Event and/or Speakers/Chairperson from those described in the programme. We also reserve the right in our absolute discretion, to cancel your booking where we need to do so due to circumstances outside of our control (including, but not limited to, situations where sufficient numbers have not booked for the Event or the speakers are unavailable or cancel the Event or if you are more than 30 days in arrears with any payment due to us, or if it may prejudice our reputation). We shall have no liability for losses or costs which you may incur due to such cancellation but we shall refund your booking payment (in full as soon as possible) or offer you an alternative Event if one is available. You have the choice of accepting the refund, a credit note or attending the alternative Event.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase but reserve the right to refund using an alternative method.


We often take photographs at events for publicity and/or marketing purposes. By attending an event, you are giving us permission to use images in which you may be present. In addition, these images may be shared and stored on third-party platforms. Should you not wish to appear in any images, please notify a HHEd representative at the event or contact us via email.


All copyright and other rights (including all intellectual property rights) in materials provided to you during or for the purposes of any of our Events (including, without limitation, course notes, slides, brochures, articles or case studies) are the property of HHEd or of our speakers. You are entitled to use such materials only for your own personal use. You are not entitled to copy such materials (except as permitted by law) nor are you entitled to use or authorise others to use such materials for any commercial purposes.


We reserve the right to make changes to the published programme of an Event (but not the overall content), for example to timings and/or speakers if one of the advertised speakers is unable to attend. In such cases, you will not be entitled to a refund if you cancel your place.


Event attendees shall be required to keep their personal belongings with them at all times and we accept no liability for damage to, or loss of, personal belongings. We do not accept any responsibility for any loss (including, without limitation, theft) of any property occasioned on our premises or at external venues save for any damage caused by our negligence in which circumstances our liability shall be limited to the amount of our insurance for such losses.

We will not be responsible to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from our actions.

Nothing in these online event booking terms and conditions excludes our liability to you for personal injury or death caused by our negligence.


Happy Healthy Education CIC shall not be liable for the delay or cancellation of an event, if the delay or cancellation is caused by circumstances or events outside our reasonable control. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following:
Strikes, or industrial action;
Riot, terrorist attack or threat of terrorist attack, war;
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
Impossibility of the use of public or private telecommunications networks; and
The acts, legislation, regulations or restrictions of any government;
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


We will contact you by e-mail or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


We have the right to revise and amend these terms and conditions from time to time to reflect changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

Terms and conditions for Exhibitors & Sponsors


The expression “the Exhibition” wherever mentioned herein shall mean The Happy Healthy Education Conference 2019.

The expression “the Organiser” wherever mentioned herein shall mean Happy Healthy Education CIC.

The expression “the Exhibitor” wherever mentioned herein shall mean any company firm or person who has applied for or been allocated any space/shell unit at the Exhibition.

The expression “space/shell” wherever mentioned herein shall mean any exhibition space or shell stand allocated to the Exhibitor at the Exhibition.


If the application is acceptable to the Organiser every effort will be made to allocate the space/shell applied for. The Organiser reserves the right to relocate any Exhibitor if, in the Organiser’s absolute discretion, it thinks it is necessary in the best interests of the Exhibition.

Should any dispute arise as to the allocation of the space/shell, or as to the extent of any extra space deemed by the Organiser to be occupied by an Exhibitor beyond that allocated, the decision of the Organiser is final.

In the event of the Exhibitor giving written notice of any time prior to the Exhibition of his intention not to take possession of the space/shell allocated to him/her or in the event of his failing to take possession of the space/shell allocated to him/her or in the event of his failing to take possession of such space/shell on the day prior to the opening of the Exhibition, the Organiser may deal with such space/shell as it thinks fit without being under any liability to refund or abate any charges paid or due hereunder.


Once The Organiser has received the signed booking contract by fax/email/post, the agreement is complete. By signing and returning the booking contract, the signee has agreed to make payment of the applicable fee even if payment is not made within the stated payment terms. By signing and returning the booking contract, the signee also confirms that they are authorised to sign such contracts on behalf of the Exhibitor and settle any liability that arises as a result of signing and returning the contract.

Full payment of the applicable fee must be paid within 14 days of issuing the signed Exhibition Space Booking Form to the organiser.

In the event that the Exhibitor fails to pay any sum due hereunder in the time and manner herein agreed, the Organiser may by notice in writing withdraw the space/shell allocated to him/her without being under any liability to refund the Exhibitor or abate charges paid or due hereunder.

Further, once an allocation of space/shell has been made in accordance with the foregoing, should he/ she subsequently decide for any reason to withdraw from the Exhibition he shall promptly inform the Organiser in writing and he/she shall be liable to pay the following cancellation charges: if more than 6 months notice of cancellation is given to the Organiser a full refund is given, minus £50 admin fee. If more than 1 months notice of cancellation, but less than 6 months notice of cancellation is given to the Organiser, 50% of the value of the booked stand. If less than 1 months notice of cancellation is given to the Organiser, 100% of the agreed price of the booked stand.


If the Exhibitor becomes bankrupt, makes any composition with his/her creditors, goes into liquidation or has a receiver appointed, fails to make payment on the due date or breaches any of these Terms and Conditions for Exhibitors, the Organiser may cancel any allocation of space/shell without being under any liability to refund or rebate any charges paid or due hereunder.


Each Exhibitor must name in writing at least one person to be his/her representative in connection with the installation, operation and removal of the exhibit. Such representatives shall be authorised to enter into such service contracts as may be necessary for which the Exhibitor may be responsible.


The Exhibitor shall have his/her stand complete and ready for visitors by 08.00 hrs on the day of the opening of the Exhibition. In the event of default from this clause the Organiser shall have the right to deal with the space in any way they consider is in the interests of the Exhibition.

The Exhibition will be open to visitors at advertised stated times, during which period the Exhibitor undertakes to have his exhibits on display, in good order, adequately attended and not covered up.


The Exhibitor will be liable for all storage and handling charges resulting from failure to remove all exhibits and display materials from the allocated area (the Organiser will inform all exhibitors of the time that these items need to be removed by prior to the Exhibition commencing).


Exhibits shall be so arranged as to not obstruct the general view, nor hide or interfere with the exhibits of others.


Without the prior written consent of the Organiser the Exhibitor shall not transfer the whole or any part of the allotted space/shell, nor divide share or exchange space/shell with another Exhibitor nor display or advertise any products or services except such as are manufactured or regularly carried in the normal course of their business.


The Organiser shall have full power to determine in every respect the allocation of area and position of space/shell and they shall be entitled for any reason which in their sole opinion is in the general interest of the Exhibition to vary the general layout or the situation and area of any particular stand even if already allotted and the Exhibitor shall accept such new allotment of space in substitution of the originally allotted space/shell.


The Organiser reserve the right to reschedule the dates of the Exhibition for any reason which in their sole opinion is in the general interests of the Exhibition.


The Exhibitor shall at once comply with any requirements imposed on the Organiser by the proprietors or managers of the Exhibition building or other competent authority on written notice of such being given to the Exhibitor by the Organiser.

All inflammable material shall be fireproofed or otherwise processed against fire in accordance with the regulations for the time being in force and any statutory or local regulations or requirements to which the Exhibition may be subject.


The Organiser will make every reasonable efforts to adhere to the advertised event package but reserves the right to change dates, location, content, speakers or topics if necessary. Any communication concerning the event shall not form part of the contract. If an event is cancelled for any reason the client shall receive a full credit voucher which can used to attend a future event arranged by the Organiser. The customer is wholly responsible for booking and paying for all travel, accommodation and other services associated with attendance at an event. Under no circumstances shall The Organiser be liable for any expenses incurred by the customer even if the event is cancelled, postponed or modified in any way. It is agreed that the customer will only book such services where the customer has the right and ability to cancel these without cost or penalty and retains and accepts full ability and responsibility to do so. The Organiser shall have no liability whatsoever for any indirect costs or expenses or any consequential losses howsoever incurred by the customer in any circumstances including, for example, lost profits, lost revenues, lost business opportunity, lost goodwill.


Unless specifically requested by the Exhibitor not to use this information, we will be listing your company profile, logo, and point of contact (email, website) within the Exhibition Show Guide and on the Exhibition website.


Only applicable to the company that has purchased the Lanyard Sponsorship option. You will be the exclusive Lanyard provider. No other company may purchase this. Artwork must be sent over to the event organiser two weeks prior to event commencement date for approval (and to check the attachments are suitable for the name badges).The lanyard sponsor will be responsible for sourcing all Lanyards, the personalised artwork and arranging shipment to the venue (liaise with Event Organiser Operations team to obtain delivery schedule and address).


If it appears to the Organiser that an Exhibitor may be engaged in activities which are deemed to be contrary to the best interests of the Exhibition or which appear unethical or to be in breach of the Law, the Organiser may cancel any allocation of space/shell which may have been made to the Exhibitor and require him/her forthwith to vacate any space/shell allocated to him/her and refuse the Exhibitor the right to participate further in the Exhibition without being under any liability to refund or abate any charges due hereunder.

Canvassing for orders, except by the Exhibitor on his own stand in the normal course of his business are strictly prohibited and in any such case the right of expulsion will at once be exercised.The distribution or display of printed or other placards, handbills or circulars or other articles except by the Exhibitor on his own stand is prohibited. Sales by auction are prohibited.

No food, tobacco or beverage (alcoholic or otherwise) shall be sold or supplied or distributed free of charge within the confines of the Exhibition building and no utensil or vessel for the consumption or preparation thereof shall be brought into the Exhibition building by the Exhibitor or his/her agents without, in any such case, the prior written consent of the Organiser.


The Organiser, its employees and agents shall have no liability whatsoever for any loss, damage injury costs charges or expenses suffered or incurred by the Exhibitor, its employees or agents and arising whether directly or indirectly from the use or occupancy of the Exhibition space or shell stand or from their attendance at the Exhibition except liability for injury to persons arising solely from the negligence of the Organiser its employees or agents.


The Exhibitor hereby agrees to indemnify and hold the Organiser, its employees and its agents harmless from all claims and all direct or indirect losses, costs, damages and expenses including legal fees made or awarded against, or incurred or paid by the Organisers as a result of or in connection with any claim made against the Organisers in respect of any liability, loss, damage, injury, death, cost or expense sustained by the Organisers’ or its employees or agents or any third party attending the Event to the extent that such liability, loss, damage, injury, cost or expense was caused by, relates to, or arises due to the Exhibitor’s involvement or the actions or inactions of the Exhibitor or its staff.

The Exhibitor will maintain in force Public Liability insurance and Employer’s Liability insurance with a minimum limit of indemnity of £1 million for any one occurrence and for an unlimited number of occurrences and shall, if requested, produce the insurance certificates giving details of cover. The Exhibitor will ensure that any contractors and sub- contractors used by the Exhibitor shall have their own insurance to the same level.


The Exhibitor will –

a) Observe all health and safety rules and regulations and other security requirements that apply at the Event and will promptly notify the Organisers as soon as it becomes aware of any health and safety hazards or issues which arise.

b) Risk-assess the space and all Equipment
where they are to hold any display, activity or demonstration and ensure the suitability for its intended use. Maintain all necessary licences, training and consents and comply with all relevant legislation, statutes and codes in relation to any services or activities they intend to carry out and any equipment they intend to use.

c) Behave at all times with reasonable care and skill and in accordance with best practices and standards and ensure adequate safety measures are in place at all times.

d) Not invite nor permit any visitor, member of the public nor any person who is not a member of the Exhibitor’s staff to be involved in any activity or demonstration or to consume, use or test any product or equipment.


Under no circumstances shall the Organiser have any liability whatsoever for the direct or indirect consequences of any act, loss, damage, expense, mistake, omission or any other event of any type which is outside its reasonable control.

Nor shall it be liable for the consequences of any cancellation, postponement, truncation or relocation of the Event or any services due to such incident or event.

In the event that any incident or problem shall make the premises unavailable or unfit for occupancy or make any contractor or essential service or facility unavailable or shall seriously affect transport to the event or disrupt the Event in any way then at the sole discretion of the Organiser the Event and services related to the Event may be cancelled, postponed, modified, truncated or relocated or the planned preparation times and services may be changed or reduced. Such incident or event giving rise to such a decision by the Organiser might include, but is not limited to, fire; flood; adverse weather conditions; transport disruption; Government or emergency services activity or advice; terrorism; malicious damage; strike, lockout or labour dispute; non-availability of the premises for any reason. In the event of such a decision to cancel, postpone, truncate or relocate by the Organiser or to change or reduce the planned preparation times and services then the Organiser shall have no liability to indemnify or reimburse the Exhibitor in respect of any direct or indirect loss, damage, charges, expenses or amounts paid to the Organiser.

In the event that visitor or delegate attendee numbers are reduced in any way by such incident as described above then the Organiser shall not be liable to indemnify nor reimburse the Exhibitor in any respect.


If the Exhibitor fails to comply in any respect with the terms of this Agreement and fails to remedy such non- compliance within fourteen days of written notification thereof being sent to him/her by the Organiser, shall have the right to offer said space/shell to another Exhibitor, or use the said space/shell in any other manner but shall not be construed as affecting the responsibility of the Exhibitor to pay the full amount specified by the contract.

The Organiser reserves the right to interpret, amend and enforce these regulations as it deems proper to ensure the success of the Exhibition.

Terms and conditions for use of this website

Happy Healthy Education CIC provide this website for the use of its customers and the general public subject to the following terms of use. If you do not agree to accept these terms then please do not use this website.

  • The use of this web site is subject to the Happy Healthy Education CIC privacy policy.
  • Whilst Happy Healthy Education CIC has tried to ensure the validity of the information included on this website Happy Healthy Education CIC does not warrant or make any representations regarding the use, validity, accuracy or reliability of the information provided or the results of its use.
  • This website contains material which is owned by us – this includes the design, layout, text content, and graphics (including photographic images). Reproduction of this material is prohibited, in accordance with the copyright notice, which forms part of these terms.
  • This website includes some external links to other websites, including to membership organisations, and sponsors. The owners of this website cannot guarantee or verify the contents of any externally linked website. Users should therefore be aware that they click on external links at their own risk and the owners of this website cannot be held liable for any damages or implications caused by visiting any external links.
  • Happy Healthy Education CIC is not liable for any damages of any kind arising out of, or relating to, the use of this website.
  • Happy Healthy Education CIC may change these terms of use by revising the content of this page. By using this website you agree to be bound by such revisions, and you agree to periodically visit this page to determine the current terms of use to which you are bound.
  • These Terms of Use are to be interpreted, construed and enforced in accordance with the laws of England.